Terms & Conditions – RCS Messaging Program
Effective Date: 06-10-2025
Operator: , registered at4th Floor,Lotus Galaxy,Capitanio School Rd,Pumpwell, Mangalore-575002, India (“we”, “us”, “our”).
Program Name: Automation Cloud Solutions Private Limited RCS (“Service”).
1) Acceptance of Terms
By opting in to our RCS messages (via tap/“Yes”, QR, web form, app toggle, or any equivalent action), you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please opt out and discontinue use.
2) Eligibility
You must be (i) at least 18 years old, (ii) the owner/authorized user of the mobile number, and (iii) using an RCS-capable device and carrier.
3) Message Types & Frequency
We may send:
Transactional: account alerts, OTPs, invoices/receipts, status updates, service notifications.
Service/Informational: product updates, policy changes, outages/maintenance notices.
Promotional/Marketing (only if separately consented): offers, recommendations, reminders.
Frequency: varies based on your activity and preferences; typically [5 messages/month] for promotional and as-needed for transactional.
4) Charges & Availability
We charge no fee for the Service. Your carrier/data charges (if any) may apply. Delivery and RCS features depend on device, OS, carrier network, and coverage. We do not guarantee uninterrupted availability.
5) Opt-In & Opt-Out
Opt-In: Tap “Agree/Yes/Join” on our RCS card, check a box on our web/app forms, or otherwise provide explicit consent.
Opt-Out (anytime):
Reply STOP in the RCS chat; or
Use the RCS Unsubscribe button/menu (if available); or
Contact us at support@aisplanet.com.
You will receive a confirmation of your opt-out. You may still receive essential transactional or legally required notices.
6) Help/Support
For help, reply HELP in the chat or contact support@aisplanet.com. Typical response time [e.g., 24–48 business hours].
7) Data, Privacy & Consent
We process your mobile number, device metadata, interaction logs (delivery/read receipts, button taps), and message content solely to provide and improve the Service, comply with law, and prevent abuse.
We follow the principles of the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable TRAI/telecom norms.
For marketing messages, we rely on your explicit, revocable consent. You can withdraw consent by opting out (Section 5).
Data retention: [12months] or as required by law/legitimate interests (e.g., fraud prevention, audit).
Sharing: We may use vetted service providers (RCS agents, CPaaS, analytics, security, cloud hosting) under data-processing agreements. We do not sell personal data.
8) TRAI/NDNC (DND) Compliance
We honour DND/NDNC preferences for promotional content. Transactional/ service-essential messages may still be delivered as permitted under TRAI guidelines.
9) Your Responsibilities
You agree to:
Provide accurate contact details and keep them updated;
Use the Service lawfully;
Not misuse, reverse engineer, scrape, spam, harass, or introduce malware;
Immediately notify us of unauthorized use or security incidents.
10) Service Changes & Beta Features
We may improve, add, or remove features (including cards, carousels, suggested actions/replies) or suspend the Service (in whole or part) with or without notice. Some features may be released as beta and could be unstable.
11) Intellectual Property
All content, templates, designs, logos, and software used in the Service are owned by us or our licensors. You receive a limited, revocable, non-transferable license to use the Service as intended.
12) Warranties & Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind—express or implied—including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant continuous, error-free, or secure operation.
13) Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive damages, lost profits, or lost data.
14) Indemnity
You agree to indemnify and hold us and our partners harmless from claims, losses, liabilities, costs, and expenses arising out of your misuse of the Service or breach of these Terms.
15) Third-Party Services & Carriers
RCS delivery and features depend on third-party carriers, OEMs, Google/Android Messages (or other RCS clients), and aggregators. We are not responsible for their acts, omissions, outages, or changes.
16) Communications Records
We may log message delivery status, timestamps, IPs, device/application identifiers, and interaction metadata for compliance, troubleshooting, analytics, and anti-abuse.
17) Suspension & Termination
We may suspend or terminate your access (with or without notice) if we suspect abuse, legal non-compliance, or security risks, or to protect other users and the network.
18) Governing Law & Dispute Resolution
These Terms are governed by Indian law. Subject to , courts at Mangalore shall have exclusive jurisdiction.
Optional—Arbitration: Any dispute shall be referred to a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996, seat/place [CITY], language English.
19) Changes to These Terms
We may update these Terms to reflect legal, technical, or business changes. We will indicate the “Effective Date” above and, where required, notify you via RCS or website/app. Your continued use after changes means you accept the updated Terms.
20) Contact Us
Email: support@aisplanet.com
Phone/WhatsApp: +91 7259161281
Address:4th Floor,Lotus Galaxy,
Capitanio School Rd,
Pumpwell, Mangalore-575002
Website: https://automationcloud.tech/